oppn parties Unfair Practice In Online Flight Ticket Booking Must Stop

News Snippets

  • Crude prices fall sharply as Saudi Arabia assures normal production in a few weeks. Prices fall by 5.4% to $65.30 per barrel
  • Sensex tumbles 700 points over fears that rising crude prices will deal a body blow to the tottering Indian economy
  • As Rajeev Kumar fails to appear before the CBI despite several notices, the agency forms a special team to locate and apprehend him
  • S Jaishankar says Pakistan is not a normal neighbour and its behaviour is a "set of aberrations"
  • External Affairs Minister S Jaishankar says PoK in Indian territory and the country hopes to have physical jurisdiction over it one day
  • Barasat Sessions court near Kolkata rejects Rajeev Kumar anticipatory bail application citing lack of jurisdiction as the reason
  • PM Modi celebrates his birthday with Narmada aarti and later has lunch with his mother.
  • All 6 Bahujan Samaj Party MLAs merge with the Congress in Rajasthan
  • Bengal CM Mamata Banerjee to meet PM Modi on Wednesday, state issues on the agenda
  • Pakistan to open Kartarpur corridor on Nov 9
  • Rajeev Kumar, ex-police commissioner of Kolkata and wanted for questioning in the Sarada scam does not appear before the CBI despite the state administration requesting him to do so
  • Supreme Court asks the Centre to restore normalcy in J&K but keeping national interest in mind
  • As Trump accepts the invitation to attend a programme in Houston with PM Modi, India rushes to settle trade issues with US
  • After drone attack on Aramco's Suadi Arabia facility, oil prices jump 19% in intra-day trading causing worries for India
  • Imran Khan raises nuclear war bogey again, says if Pakistan loses a conventional war, it might fight till the end with its nuclear arsenal
Sunni Wakf Board and Nirvani Akhara write to the Supreme Court for a negotiated settlement to the Ayodhya dispute
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Unfair Practice In Online Flight Ticket Booking Must Stop

By Ashwini Agarwal

If you have ever made a flight reservation on any of the travel websites, you must have encountered the unfair practice of these sites to pre-tick certain add-on boxes for you. In your hurry to book the ticket, you will more often than not overlook these small charges and end up paying much more for your ticket.

The main, costly and unnecessary box that is pre-ticked is the one for flight insurance. In a rush to book the ticket, I had once overlooked to untick it. My flight got delayed by over four hours. I lodged a claim with the insurance company asking for compensation. But they replied saying that it was payable only in case the flight was delayed by over 5 hours. Are flights usually delayed by that much? It is just a ploy to extract a premium from passengers without any reason. Then, there are several other boxes like making a donation for a cause etc. which are pre-ticked. This practice should stop immediately.

The whole point in having add-ons or extra facilities is providing the customer with a choice. But once the boxes are pre-ticked, the choice is taken away. Airlines or websites that facilitate ticket booking can list the facilities they provide but they cannot pre-tick any for the customer. It is upon the customer to tick the boxes for the facilities he wants to avail.

By pre-ticking the boxes, the airlines and the websites are indulging in an unfair practice. For those who are not aware and for those who are in a hurry, these pre-ticked boxes are a drain on their resources and unfairly inflate the price of tickets. The airlines and websites must voluntarily desist from doing so, failing which the government must step in to rectify the situation.