oppn parties Airlines: Low-Cost, No-Frills Doesn't Mean No Service

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  • In Assam, a controversy erupted after a picture of UPPL leader Benjamin Basumatary, lying on a stack of Rs 500 notes circulated on social media. UPPL is an ally of the BJP
  • AAP's Jalandhar-West MP Sushil Kumar Rinku joins the BJP. He was the only AAP Lok Sabha MP
  • Supreme Court dismisses Centre's plea to review its 2023 verdict in the PMLA case
  • Close save for passengers as they remain unhurt after the wings of two planes graze at Kolkata airport. Pilots derostered and inquiry ordered by DGCA
  • Bengal BJP leader Dilip Ghosh gets notice from the EC as well as the BJP for making ugly remarks about Mamata Banerjee's parentage
  • Sadanand Vasanth Date, who faught terrorists in the 26/11 attack and was awarded the Preisent's Police medal, has been appointed the head of the NIA
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  • Tennis: Rohan Bopanna-Matthew Ebden reached the semifinals of the Miami Open
  • IPL: records tumble as SRH beat MI in a high-scoring match. SRH score 277/3 with 18 sixes and Mumbai score 246 with 20 sixes to fall short by 31 runs. Atotal of 38 sixes, highest in an IPL match were hit and both teams combined to score 523 runs, the highest aggregate in an IPL match
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  • IPL: RCB beat Punjab by 4 wickets as Kohli and Karthik shine with the bat
  • India strongly objected to German foreign office remarks over the arrest of delhi CM Arvind Kejriwal, called it "biased assumptions"
Delhi Lt Governor Vinai Kumar Saxena says government cannot be run from jail, hints at President's Rule in the capital ////// In a dangerous incident, the wings of two planes grazed while taxiing on the runway at Kolkata airport, all passengers were safe but DGCA ordered an inquiry and the pilots were derostered
oppn parties
Airlines: Low-Cost, No-Frills Doesn't Mean No Service

By admin
First publised on 2018-04-11 11:22:36

About the Author

Sunil Garodia By our team of in-house writers.
People are talking about how low cost airlines are treating people like dirt. People say that the airlines think that since they are carrying passengers at rock bottom fares, they do not have any obligation towards them. People are shocked at the way a passenger was manhandled and offloaded from an Indigo flight on April 10 for protesting against mosquitoes inside the aircraft. But have the passengers asked for the fares to be low? Was there an agitation by flyers that airlines should keep these fares? Or was it a realization in the airline industry that volume-based profitability would be better than percentage-based?

In any case, people say that when fares were lowered, the airlines cut out all the frills associated with flying. Old timers remember how cotton (for passengers with air problem in ears), lozenses and wet tissues, along with excellent meals would be given on all flights before the low cost airlines changed the rules of the game. But people say that maintaining cleanliness in aircrafts and being courteous to passengers are two things, among others, that no airline can dispense with. People also point out that these low coast carriers charge astronomical amounts for all other services. People say that passengers pay what the airlines ask them and they deserve better treatment.

People are asking that if the airlines can have a no-fly list that will have names of rude passengers who will not be allowed to fly, there should also be a detailed guideline issued to these airlines for the behavior of their staff in any given situation. Any staffer found misbehaving with passengers must be suspended. The airlines and their staff must not behave as if they are doing a favour by carrying passengers. If it is not remunerative for them to fly passengers at these fares, they should either increase the fares or shut operations but on no account should they treat passengers like beggars and maintain basic cleanliness in the aircrafts.