oppn parties Airlines: Low-Cost, No-Frills Doesn't Mean No Service

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  • MS Dhoni decides to take a two-month break, will skip West Indies tour but will not retire
  • Phagu Chauhan is the new Governor of Bihar while Ramesh Bais has been appointed as that of Tripura
  • Governors: Anandiben Patel shifted from Madhya Pradesh to Uttar Pradesh and Lalji Tandon from Bihar to Madhya Pradesh
  • Naga talks interlocutor RN Ravi appointed as Governor of Nagaland
  • Noted lawyer Jagdeep Dhankhar appointed as new Governor of West Bengal
  • 84 NDRF teams have been despatched to 23 states to tackle the flood situation
  • Three persons lynched in Bihar after being accused of cattle theft
  • Delhi police seize a consignment of 1500 kgs of heroin and busts a cartel of Afghanistan-Pakistan narcotics dealers with links to the Taliban
  • Supreme Court gives 9 more months to complete the Babri Masjid demolition case trial
  • Priyanka Gandhi not allowed to meet the families of the dead in the Sonabhadra firing, arrested
  • ICC inducts Sachin Tendulkar in [email protected]@@s Hall of Fame
  • Stock markets bleed for the second day. Sensex crashes 560 points
  • S Jaishankar, Minister of External Affairs, says Pakistan should release and repatriate Kulbhushan Jadhav immediately
  • Karnataka Governor Vajubhai Vala asks the Speaker to hold the trust vote latest by 1.30 pm today
  • The Government sends a list of 24 questions to mobile app company that runs video app TikTok seeking answers for anti-national and obscene content carried on the platform
Former Delhi CM and senior Congress leader Sheila Dikshit dies following a cardiac arrest. She was 81
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Airlines: Low-Cost, No-Frills Doesn't Mean No Service

By admin

About the Author

Sunil Garodia By our team of in-house writers.
People are talking about how low cost airlines are treating people like dirt. People say that the airlines think that since they are carrying passengers at rock bottom fares, they do not have any obligation towards them. People are shocked at the way a passenger was manhandled and offloaded from an Indigo flight on April 10 for protesting against mosquitoes inside the aircraft. But have the passengers asked for the fares to be low? Was there an agitation by flyers that airlines should keep these fares? Or was it a realization in the airline industry that volume-based profitability would be better than percentage-based?

In any case, people say that when fares were lowered, the airlines cut out all the frills associated with flying. Old timers remember how cotton (for passengers with air problem in ears), lozenses and wet tissues, along with excellent meals would be given on all flights before the low cost airlines changed the rules of the game. But people say that maintaining cleanliness in aircrafts and being courteous to passengers are two things, among others, that no airline can dispense with. People also point out that these low coast carriers charge astronomical amounts for all other services. People say that passengers pay what the airlines ask them and they deserve better treatment.

People are asking that if the airlines can have a no-fly list that will have names of rude passengers who will not be allowed to fly, there should also be a detailed guideline issued to these airlines for the behavior of their staff in any given situation. Any staffer found misbehaving with passengers must be suspended. The airlines and their staff must not behave as if they are doing a favour by carrying passengers. If it is not remunerative for them to fly passengers at these fares, they should either increase the fares or shut operations but on no account should they treat passengers like beggars and maintain basic cleanliness in the aircrafts.