oppn parties Airlines: Low-Cost, No-Frills Doesn't Mean No Service

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  • The government will make new IT rules to make it mandatory for platforms to provide traceability of content
  • PM Modi says India striving to move to evidence-based policy making by 2022
  • Patna High Court says that courts are clogged with cases against prohibition in the state
  • NCP-Congress say unanimity reached on government formation in Maharashtra, talks with Sena today
  • Surrogacy Bill referred to 23-member select committee by the Rajya Sabha
  • Government has asked the IITs to follow the quota system in hiring faculty
  • Gujarat police say self-styled godman Nithyanand has fled the country
  • Muslim parties are split over seeking review of the Ayodhya verdict
  • Indian skipper Virat Kohli says the pink ball could pose a lot of challenges due to its weight, hardness and colour
  • India to play its first pink-ball Test match against Bangladesh from Friday at the Eden Gardens in Kolkata
  • In reply to a question in Parliament, the government says it is empowered to lawfully intercept, monitor or decrpyt information stored in a computer resource in the interest of sovereignty or integrity of India
  • Police stop a 12-year old girl on her way to the Sabarimala shrine
  • In Karnataka, the JD(S) indicates that it might support the BJP government if it falls short of numbers after the bypolls
  • Congress pips the BJP in local body elections in Rajasthan, winning 961 wards to the BJPs 737
  • After Airtel and Vodafone-Idea, Jio also indicates that tariffs will be raised from December
Two Muslim litigants in Ayodhya refuse to accept the Supreme Court order, say review petition might be filed
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Airlines: Low-Cost, No-Frills Doesn't Mean No Service

By admin

About the Author

Sunil Garodia By our team of in-house writers.
People are talking about how low cost airlines are treating people like dirt. People say that the airlines think that since they are carrying passengers at rock bottom fares, they do not have any obligation towards them. People are shocked at the way a passenger was manhandled and offloaded from an Indigo flight on April 10 for protesting against mosquitoes inside the aircraft. But have the passengers asked for the fares to be low? Was there an agitation by flyers that airlines should keep these fares? Or was it a realization in the airline industry that volume-based profitability would be better than percentage-based?

In any case, people say that when fares were lowered, the airlines cut out all the frills associated with flying. Old timers remember how cotton (for passengers with air problem in ears), lozenses and wet tissues, along with excellent meals would be given on all flights before the low cost airlines changed the rules of the game. But people say that maintaining cleanliness in aircrafts and being courteous to passengers are two things, among others, that no airline can dispense with. People also point out that these low coast carriers charge astronomical amounts for all other services. People say that passengers pay what the airlines ask them and they deserve better treatment.

People are asking that if the airlines can have a no-fly list that will have names of rude passengers who will not be allowed to fly, there should also be a detailed guideline issued to these airlines for the behavior of their staff in any given situation. Any staffer found misbehaving with passengers must be suspended. The airlines and their staff must not behave as if they are doing a favour by carrying passengers. If it is not remunerative for them to fly passengers at these fares, they should either increase the fares or shut operations but on no account should they treat passengers like beggars and maintain basic cleanliness in the aircrafts.